Customer Relationship Management
Customer relationship management (CRM) is a widely-implemented strategy for managing a company?s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processesR12;principally sales activities, but also those for marketing, customer service, and technical support.
The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes.
BI technologies provide historical, current, and predictive views of business operations.
Our innovative Business Intelligence (BI) services focus on helping clients collect and analyze external and internal data to generate value for their organizations.
Cloud computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, as with the electricity grid. Cloud computing is a natural evolution of the widespread adoption of virtualization, Service-oriented architecture and utility computing.
Open Solutions provides website, ecommerce design and development, custom application development, and search engine marketing services.
Our website design and development team are passionate about the success of our client's project and provide the following website solutions:
- Full Service Website Design and Development
- Robust and Easy to Use Website Content Management System
- B2B and B2C eCommerce Website Solutions
- Custom Web Native Application Development
- Software Development
- Mobile Application Development
- Search Engine Marketing
In simple terms, data security is the practice of keeping data protected from corruption and unauthorized access. The focus behind data security is to ensure privacy while protecting personal or corporate data.
Data is the raw form of information stored as columns and rows in our databases, network servers and personal computers. This may be a wide range of information from personal files and intellectual property to market analytics and details intended to top secret.